Order assistance
Support with placing an order and completing the registration step for a PTE certificate.
Contact
Contact Us
Get in touch for help with certificate orders, score updates, exam papers, and any other PTE-related enquiry.
What we can help with
Send us a message describing your requirement and the service you need. We reply to enquiries about existing orders as well as new requests.
Score update questions
Ask about updating PTE scores to match the minimum points required by an institution.
Exam papers and materials
Enquiries about accessing leaked PTE questions and papers with answers.
Send an enquiry
Fill in the form and our team will get back to you with the next steps.
Before you write
These pages answer the most common questions about the ordering steps and the services on offer.
| Page | What it covers |
|---|---|
| How To Buy | Placing an order, completing registration, and receiving the certificate. |
| Scores | Updating PTE scores to meet specific institutional thresholds. |
| About | Background on the service and who it is aimed at. |
Documents issued through this service are supplied by Get PTE Certificates and are not affiliated with, or issued by, Pearson Education. Acceptance decisions rest entirely with the receiving institution or authority.
The contact page on this site is a natural place for candidates who want to ask about ordering PTE certificates without sitting the exam, and the surrounding guidance pages answer many of the same questions in advance. Ordering questions usually fall into a few predictable categories: how the purchase and registration steps work, how scores are handled when an institution expects a particular band, and what background information is needed before documents can be prepared. Reading through those explanations first often saves time, because the ordering sequence becomes clearer before any form is filled in or any decision is made about a preferred result.
One point that appears repeatedly across this site's guidance is that documents issued through the service are supplied by Get PTE Certificates and are not affiliated with, issued by, or connected to Pearson Education, the organisation behind the actual PTE test. Because of that distinction, candidates who are considering an alternative to the exam should think carefully about how a purchased certificate will be treated by the university, testing centre, employer, or immigration authority they ultimately need it for, since acceptance decisions rest entirely with the receiving institution rather than with any third-party seller.
The same caution applies to the wider ecosystem of PTE, IELTS, TOEFL, TOEIC, and OET materials that candidates encounter while researching test preparation. Some listings advertise leaked answers, guaranteed results, or a shortcut around the exam itself, and marketing language of that kind frequently involves buying something fake or illegal. The risks of submitting a fraudulent document are usually described in terms of rejection, wasted application fees, loss of admission or visa opportunities, and reputational damage that can follow a candidate long after a single submission fails, which is why careful verification matters more than convenience.
Even so, the appeal of an online alternative is easy to understand. Preparing for a proficiency test involves significant time and money, and travelling to a registered test centre, scheduling a seat, and sitting several papers of timed questions can be demanding for people with limited availability in their region. Many candidates exploring this route are simply looking for flexibility, a clearer path to an English-language score they need, and the option to update a result to match the threshold their chosen institution requires rather than rebooking and repeating the whole exam cycle.